Privacy & policy

Cheeks & Curls respects your privacy.

This Privacy & Cookies Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our printing services.

By using our website or services, you agree to the collection and use of information in accordance with this Policy.

1. Definitions

• Service / Website: Refers to our website and all related online services.
• User / You: Refers to the individual or company accessing or using the Service.
• Personal Data: Any information that identifies or can be used to identify an individual.
• Cookies: Small files stored on your device that track, save, and store information about your interactions with the website.
• Device: Any device that can access the Service, such as a computer, smartphone, or tablet.

 

2. Information We Collect

We collect two main types of data:

A. Information You Provide

• Name, email address, phone number, and shipping/billing address.
• Uploaded files or artwork for printing.
• Payment or transaction details (processed through secure third-party systems).
• Messages, inquiries, or feedback you send us.

B. Information Collected Automatically

• IP address, browser type, operating system, referring URLs, device information, and browsing data.
• Cookies and similar tracking technologies to analyze site usage and improve your experience.

 

3. Use of Personal Data

We use the information we collect to:

• Provide, maintain, and improve our printing and design services.
• Manage your orders, invoices, and deliveries.
• Communicate with you about your orders or inquiries.
• Send you promotional emails or updates (only if you opt in).
• Detect and prevent fraud or misuse of our services.
• Comply with legal obligations.

 

4. Cookies and Tracking Technologies

We use Cookies to:

• Enable essential website functions.
• Analyze website traffic and performance.
• Remember your preferences and improve your experience.
• Deliver personalized offers or advertising (if applicable).

You can manage or disable Cookies through your browser settings. However, some parts of the site may not function properly if Cookies are disabled.

 

5. Data Sharing and Disclosure

We may share your information with:

• Service providers (e.g., payment processors, shipping companies, IT support).
• Business partners or contractors involved in fulfilling your orders.
• Law enforcement or authorities when required by law.
• In case of a merger or acquisition, your data may be transferred as part of the business assets.

We do not sell or rent your personal information to third parties.

 

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations.

After that period, your data will be securely deleted or anonymised.

7. Data Security

 

We take reasonable administrative, technical, and physical measures to safeguard your information from unauthorised access, loss, misuse, or alteration.

However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

 

 

 

8. Your Rights

Depending on your location, you may have the right to:

• Access and obtain a copy of your personal data.
• Request correction or deletion of your information.
• Object to or restrict certain processing activities.
• Withdraw consent to marketing communications.
• Request data portability (if applicable under your local law).

If you wish to exercise these rights, please contact us (see Section 10).